On-Hold Messages

What are your customers listening to when you place them on hold? How long do they wait before getting assistance? Are you losing sales because potential customers are hanging up?

On-Hold Messages

Silence is not golden when you're stuck waiting on-hold. The experience can be annoying and frustrating. Don't risk losing business when you place a customer on hold.

On-hold messages are just like mini-commercials that are recorded to play on your business telephone system. They can be an effective sales and marketing tool by helping to keep your customers' attention while they hold the line.

Let ProVoice Artists create an on-hold production that will advertise your company, products and services directly to customers, while they wait.

On-Hold Facts:

• More than 70% of business calls are placed on hold for an average of 45 to 60 seconds each.
• 60% percent of callers on hold hang up. 34% of those callers WILL NEVER CALL BACK.
• 94% of advertising budgets are spent to induce a call and only 6% is spent to handle the call once it comes in. Source: AT&T Study

What can On-Hold Messages do for your business?

• Promote products and services
• Highlight company achievements and news
• Provide seasonal greetings
• Offer company contact information
• Deliver client testimonials
• Answer frequently asked questions
• Give directions to your facility
• Thank clients for their patronage

ProVoice Artists also offers additional telephone recordings for telephone systems including voice greetings, prompts, and voice-mail messages.